Why do inquiries need to be sent by fax or email instead of telephone?

Public date： 2022-10-10 13:24:55

①　We need comprehensive information when inquiring so that we can give the correct price. By fax or email, you can write down the inquiry information in great detail, such as grade, tolerance, quantity and some special requirements, etc..

②　The quotation needs to be calculated and cannot be blurted out. When you tell us all the information, we may not be able to remember everything, and due to differences in language pronunciation, we cannot guarantee that the information we receive is correct, these factors have a great impact on the accuracy of the quotation.

③　Our salesman may not always be in the seat. If he or she receives your call in the workshop and when returns to his or her seat, he or she will forget your inquiry due to the busy work. Faxes and emails are received from time to time, and salesman will deal with it immediately when he or she return to his or her seat. Therefore, if you want to get an inquiry faster and more accuracy, it is better to use fax or email.

④　Faxes and emails can be kept as records. When the two sides have doubts, there has evidence to check.